Privacy Policy

Last updated: March 2024

1. Introduction

Welcome to JuegoVibes ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

2. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, and postal address when you make a purchase or contact us
Payment Information: Credit/debit card details (processed securely through our payment provider)
Usage Data: Information about how you interact with our website
Cookies and Similar Technologies: To enhance your browsing experience

3. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders
To communicate with you about your orders and inquiries
To improve our website and services
To send you marketing communications (with your consent)
To comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Contractual necessity: To fulfill our obligations to you
Legal obligation: To comply with applicable laws
Legitimate interests: To improve our services and prevent fraud
Consent: Where you have given us explicit consent

5. Data Sharing and Transfers

We may share your information with:

Payment processors
Shipping providers
Service providers who assist in our operations
Legal authorities when required by law

6. Your Rights

Under GDPR, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Cookies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

JuegoVibes
1 Devonshire St, Carlisle CA3 8LG, United Kingdom
Phone: +44 1228 551 234
Email: privacy@juegovibes.co.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.